Privacy Policy
Your privacy matters to us at Lykar Twoux
Information We Collect
At Lykar Twoux, we collect various types of information to provide you with excellent trading psychology education and platform services. Our data collection practices comply with Thailand's Personal Data Protection Act (PDPA) and international privacy standards.
Personal Information
We collect your name, email address, phone number, and postal address when you register for our courses or contact us. This information helps us deliver educational content and communicate important updates about your learning journey.
Financial Data
For billing purposes, we securely process payment information including credit card details and billing addresses. We work with certified payment processors to ensure your financial data remains protected at all times.
Usage Analytics
We track how you interact with our platform, including course progress, time spent on modules, and learning preferences. This data helps us improve our educational content and personalize your experience.
Device Information
We collect technical information about your device, browser type, IP address, and operating system. This helps us optimize our platform performance and troubleshoot technical issues effectively.
How We Use Your Information
Your personal data serves several important purposes in our mission to provide quality trading psychology education. We use this information to deliver course content, process payments, send important notifications, and continuously improve our educational offerings.
We may also use your data to personalize your learning experience by recommending relevant courses and tracking your progress through our curriculum. Our team analyzes usage patterns to identify areas where students need additional support or where course content could be enhanced.
Educational Content Delivery
When you enroll in our trading psychology courses, we use your information to provide access to video lectures, downloadable resources, and interactive exercises. We track your progress to ensure you receive certificates upon completion and to identify modules that might need review.
Communication and Support
We use your contact information to send course updates, schedule changes, and important announcements about new educational content. Our support team may also reach out to help resolve technical issues or answer questions about course materials.
Your Privacy Rights
Under Thailand's Personal Data Protection Act and international privacy regulations, you have significant control over your personal information. We respect these rights and have established clear procedures for you to exercise them.
- Access your personal data and receive a copy of all information we have about you
- Correct any inaccurate or incomplete personal information in our records
- Delete your personal data, subject to certain legal and business requirements
- Restrict processing of your data for specific purposes while keeping your account active
- Transfer your data to another service provider in a structured, machine-readable format
- Object to processing of your data for marketing or analytical purposes
- Withdraw consent for data processing where we rely on your consent as the legal basis
To exercise any of these rights, please contact our privacy team using the information provided at the bottom of this policy. We will respond to your request within 30 days and may require identity verification to protect your personal information.
Security Measures
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Encryption
All sensitive data is encrypted using industry-standard AES-256 encryption both in transit and at rest on our servers.
Access Controls
We maintain strict access controls with multi-factor authentication and role-based permissions for all team members.
Regular Audits
Our systems undergo regular security audits and penetration testing by certified third-party security firms.
Data Backups
We maintain secure, encrypted backups of all data with geographic distribution to ensure business continuity.
Data Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations in Thailand and internationally.
Automated Deletion Process
We have implemented automated systems that regularly review and delete personal data that has exceeded its retention period. You will receive notifications before any significant data deletion, giving you the opportunity to download your information if needed.
Data Sharing and Third Parties
We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share limited data with trusted service providers who help us deliver our educational services and maintain our platform.
Service Providers
We work with carefully selected partners including payment processors, email service providers, cloud hosting services, and analytics platforms. All these partners are required to sign data processing agreements and maintain the same level of data protection that we provide.
Legal Requirements
We may disclose your information when required by law, court order, or government regulation. In such cases, we will make reasonable efforts to notify you unless prohibited by law or court order.
International Data Transfers
As a Thailand-based company serving international students, we may transfer your data to countries outside Thailand for processing and storage. We ensure that all international transfers comply with applicable data protection laws and include appropriate safeguards.
When transferring data internationally, we use standard contractual clauses approved by relevant data protection authorities and work only with partners who demonstrate adequate levels of data protection.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.
We use both session cookies that expire when you close your browser and persistent cookies that remain on your device for a specified period. Third-party cookies from our analytics and advertising partners may also be present on our site.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by email and by posting the updated policy on our website with a new effective date.
We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our services after policy changes indicates your acceptance of the updated terms.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your privacy rights, please contact our privacy team:
Email: contact@lykartwoux.com
Phone: +6638783521
Address: 199/4 Moo 21 Bangplee Yai, Bang Plee District, Samut Prakan 10540, Thailand
We aim to respond to all privacy-related inquiries within 30 days and will work with you to resolve any concerns about your personal data.